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Questions about Citybox

Extra pillows, towels, duvets?

Available in our Citybox Host Office.

Extrabed or babycot?

Available on request from our Citybox Host Office (only possible in our family, twin and double standard room categories).

Hair dryer?

Available on request from our Citybox Host Office.

Check-in & check-out time?

Check-in is from 15:00, and check-out time is 12:00 at the latest. You can store luggage with us outside of these hours in our luggage room in the lobby, free of charge.

Luggage

You can store luggage with us in our luggage room, free of charge. Luggage is stored at your own responsibility.

Breakfast? Lunch? Dinner?

Unfortunately we do not have a restaurant — but our partner “Kafé Nedre Nygaard” offers a nice breakfast buffet every day, from 7:30 until 10:30. They also serve lunch until 14:00.

Show them your key card to get a 10 % discount on breakfast and lunch!

Nedre Nygaard re-opens for a light dinner and drinks at 16:00.

NO TV?

Unfortunately we do not have any TVs besides the ones located in our lobby. But we have upgraded our wifi so that you should be able to stream whatever you prefer to your own device.

Door does not lock?

All of our doors lock automatically as long as they are properly closed. There is a delay of about 30 seconds before the automatic lock activates. Even though the door is always possible to open from the inside, it is still locked from the outside. Our Citybox Host can come along and check if you feel uncertain about the door being locked.

Is the tap water safe to drink?

Yes, it even tastes great!

I need a HUMAN!!!

Please press the calling button located next to our check in/check out terminals.

Wifi

You can connect to our citybox guest network with the password "budget2017".

I need to exchange money!

Unfortunately we are not able to do currency exchange. We recommend the Bergen Tourist Information Center.

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Where can I park?

Street parking is available only at night time (23—08) and weekends (Sat 17—Mon 08).

The nearest parking garage is Grieg Park. Prices start at NOK 230,- per day.

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