Book your room here
Welcome to Citybox Bergen City!
Citybox is different than a normal hotel. Because you, by yourself, arrange for both booking, payment, check-in and check-out, Citybox has no ordinary reception. But we always have a Cityboxhost present at the hotel, so we are available 24 hours a day.
You'll find us here
- payment You pay at the check-in terminal on arrival. The terminal takes Visa, Visa Electron, Mastercard, Maestro, and BankAxept (regular payment cards). If you want to pay in cash then this must be done using our Citybox-host.
- Check-in When you arrive at Citybox, you check in at our check-in terminal with your reference number. The terminal prints hotel information, and then a key card to your room. The room is ready for check-in by noon. 3pm on day of arrival, but you can check in at any time after this.
- Check-out You must leave the room by noon 12:00 on the day of departure. After this time, the key card will be invalid. If you wish to extend your stay, this can be arranged by contacting our Citybox-host.
- change Cancellation deadline 15:00 the day before arrival. Send cancellation by email with your order number. If there is anything you are wondering about, please send us an email or call us on +47 55 31 25 00.
- terms for change and cancellation, as well as our hotel policies, please see here .
- All rooms contain a desk, reading lamp and chair/armchair, a nightstand and a place to hang your clothes.
- Cleaning will be done on the departure of the guest(s), but not during short stays unless cleaning has specifically been booked and paid for by the guest(s). During longer stays, the rooms will be cleaned once a week.
- laundry and ironing facilities are available at the hotel. Wash / dry (coin throw).
- tv can be found in the TV room on the ground floor.
- Free WI-FI for all Citybox guests. Password is not required to connect to the network.
- parking is available in GriegPark just across the street. Price is about NOK 230, - per day.
- smoking is not allowed at Citybox.
- beds on Citybox, frame mattresses of high quality. The double rooms have either two beds that are adjacent to each other or a double bed. Family rooms additionally have a bunk bed.
- Extra bed costs NOK 150, - (NOK 125, - for a cot), and ordered by phone.
- linen is included in the room rate. If you need extra towels you can get it at Citybox Host Office.
- minors do not have access to Citybox without adhering to adults.
- video surveillance is installed at the entrance and in the common areas.
- roof terrace can be used freely between 6.00 and 23.00.
- City bike (bysykkel) can be rented from NOK 49, - just outside the hotel at Grieghallen. More bike points and more info can be found at bergenbysykkel.no
Breakfast, lunch or dinner?
Drop by our partner Nedre Nygaard! Here you can buy a delicious breakfast in the morning, or a light dinner in the evening accompanied with a refreshing drink. Nedre Nygaard has an entrance from the hotel lobby. See her for more information about the restaurant.
Citybox Bergen City